Frequently Asked Questions
Answers to the questions we hear most about renting a trailer from R&J Leasing.
Frequently Asked Questions
What do I need to rent a trailer?
You'll need a valid driver's license, and a vehicle capable of towing the trailer. We'll verify your towing capacity during the rental process.
Do you offer delivery services?
We may be able to offer delivery for select trailers and service areas. Contact us for availability and pricing.
What is your cancellation policy?
Full payment is required at booking. Cancel by 10:00 AM the day before pickup for a full refund. See our full reservation & cancellation policy below for details.
Do you provide towing equipment?
Trailers come with standard towing equipment including safety chains and electrical connections. Ask us about additional equipment upon request.
Reservation & Cancellation Policy
- Full payment for the rental is required at the time the reservation is made.
- Reservations may be canceled for a full refund if canceled by 10:00 AM on the day before the scheduled pickup date.
- Reservations canceled after 10:00 AM on the day before pickup, or reservations where the customer does not show up for the scheduled pickup, will be subject to a $10 cancellation/no-show fee. The $10 fee will be deducted from the customer's refund, and the remaining balance will be refunded to the original payment method.
- Because trailers may be moved between our Tampa and Lakeland locations, customers are encouraged to call or text before making a reservation to confirm that the requested trailer is available at their preferred pickup location.
- Early and late pickup may be available by prior arrangement. Customers must contact us in advance to confirm any pickup outside of our regular 9:00 AM–5:00 PM business hours.
Important: A reservation is not considered confirmed for a specific pickup location until trailer availability has been verified.